Privacy Policy

Last Updated 17.12.25

1. What this policy covers

This Privacy Policy explains how we collect, use, and protect information when you use our Services.

2. Information we collect

We may collect:A. Information you provide
Account details (e.g., email; name if provided)
Messages you send to supportB. Information collected automatically
Device and app information (device type, OS version, app version)
Usage data (screens viewed, session duration, feature interactions)
Approximate location (derived from IP address when using the website)C. Purchases and subscriptions
Subscriptions and purchases may be processed by Apple (App Store), Google (Google Play), or other payment providers. We do not receive your full payment card details. We may receive purchase/subscription status (e.g., active/expired) to provide access.

3. How we use information

We use information to:
- Provide and maintain the Services
- Manage access and purchases/subscriptions
- Respond to support requests
- Improve features, performance, and reliability
- Secure the Services, prevent abuse, and enforce policies
- Comply with legal obligations

4. Sharing of information

We may share information with:
- Service providers (hosting, analytics, customer support) under confidentiality obligations
- App stores/payment providers for billing and purchase/subscription verification
- Authorities if required by law or to protect rights, safety, and securityWe do not sell your personal information.

5. Data retention

We keep information only as long as needed for the purposes described above, then delete or anonymize it, unless longer retention is required by law.

6. Security

We use reasonable safeguards to protect your information. No method of transmission or storage is 100% secure.

7. Cookies & similar technologies (website)

When you visit vionapp.net, we may use cookies and similar technologies (such as local storage and pixels) to:
- Keep the website working properly (security and basic functionality)
- Understand website performance and usage (analytics)
- Remember your preferences (where applicable)What cookies we use
-Strictly necessary cookies: required for the site to function
-Analytics cookies: help us understand how visitors use the site (e.g., pages visited, approximate location based on IP, device/browser type)Your choices
You can control cookies through your browser settings (block, delete, or limit cookies). Note that blocking some cookies may affect website functionality. Where required by law, we will request your consent before using non-essential cookies.

8. International transfers

Your information may be processed in countries other than where you live. Where required, we use appropriate safeguards.

9. Your rights

Depending on your location, you may have rights to access, correct, delete, or object to certain processing. If you are located in the EEA/UK, you may have additional rights under GDPR (including the right to object to processing, restrict processing, and data portability). To exercise your rights, contact [email protected].

10. Children

The Services are not intended for children under 13 (or the minimum age required in your country). We do not knowingly collect children’s data.

11. Updates

We may update this policy. We will post the updated version here and change the “Last updated” date.

Terms of Use

1. Acceptance of these Terms

By using the Services, you agree to these Terms. If you do not agree, do not use the Services.

2. Wellness disclaimer (not medical advice)

The Services provide general wellness content only. They are not medical advice and are not a substitute for professional care. If you have medical concerns, consult a qualified professional.

3. Accounts

You are responsible for maintaining the confidentiality of your account and for activity under your account.

4. Subscriptions, 3-day free trial, billing, cancellation, refunds

VION.APP may offer paid access through:- a Quarterly subscription, and/or
- a Lifetime purchase (one-time payment),and may offer a 3-day free trial for eligible users.

Free trial (3 days)

If you start a free trial, you will not be charged until the trial ends. Unless you cancel at least 24 hours before the trial ends, the trial will automatically convert into a paid Quarterly subscription or Lifetime Purchase (the one you choosed) and you will be charged by the platform through which you subscribed (e.g., Apple App Store or Google Play).

Quarterly subscription (auto-renewing)

Quarterly subscriptions renew automatically unless canceled in your platform account settings at least 24 hours before the end of the current billing period. Your account may be charged for renewal within 24 hours prior to the end of the current period, depending on platform rules.

Lifetime purchase (one-time)

A Lifetime purchase is a one-time payment that provides access to lifetime entitlements as described at the time of purchase. “Lifetime” means the lifetime of the product and service offering, not necessarily your lifetime.

Managing or canceling

You must manage or cancel your subscription through the platform where you purchased:- Apple: App Store subscription settings
- Google: Google Play subscription settings

Pricing and changes

Pricing, eligibility for trials, and available plans may vary by region and may change over time. Any changes to subscription pricing are handled according to the rules of the platform where you subscribed.

Refunds

Refund requests are handled according to the refund policies of the platform where you purchased (e.g., Apple App Store / Google Play). We do not control platform refund decisions.

5. Acceptable use

You agree not to misuse the Services, interfere with normal operation, attempt unauthorized access, or use the Services in violation of applicable laws.

6. Copyright & Content Use Restrictions (Audio, Voice, Music) — Personal Use Only

All content available through the Services — including but not limited to audio tracks, music, mantras, spoken voice recordings, sound design, mixes/masters, artwork, text, branding, and app/website design (collectively, “Content”) — is owned by VION MGMT LLC-FZ or licensed to us and is protected by copyright, trademark, and other intellectual property laws.

Your license

We grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Content solely for your personal, non-commercial use and only through the Services.

Strictly prohibited (no copying / no extraction / no social media use)

Without our prior written permission, you may not:- Copy, reproduce, distribute, sell, rent, lease, lend, or publicly display any Content
- Download, “rip,” scrape, extract, capture, or otherwise obtain Content outside the normal functionality of the Services
- Record or capture Content from the Services (including screen recording or external recording devices) for the purpose of sharing, publishing, or redistribution
- Use any Content (in whole or in part) in social media or UGC platforms (including TikTok, Instagram, YouTube, Facebook, Snapchat, X, etc.), including as background audio, voice-over, reels/shorts audio, stories, ads, promos, or edits
- Sync the Content with any video, film, podcast, livestream, game, app, commercial, advertisement, or promotional material
- Create derivative works, remixes, samples, stems, loops, or “sound-alike” recordings based on the Content
- Remove, alter, or obscure copyright notices, trademarks, or metadata
- Circumvent, disable, or interfere with security features, DRM, access controls, or usage rules of the ServicesNo ownership transfer:Your subscription or purchase provides access to Content in the Services only; it does not transfer ownership or grant rights to use Content outside the Services.

Licensing requests

To request permission or a commercial/social license, contact: [email protected].

7. Intellectual property

The Services and Content, and all associated intellectual property rights, remain the exclusive property of VION MGMT LLC-FZ and/or its licensors. “VION” and “VION.APP” and related marks may be trademarks or trade names of VION MGMT LLC-FZ.
Except for the limited license granted above, no rights are granted to you.

8. Third-party services

The Services may link to or integrate with third-party services. We are not responsible for third-party policies or practices.

9. Disclaimers

The Services are provided “as is” and “as available.” We do not guarantee uninterrupted or error-free operation.

10. Limitation of liability

To the maximum extent permitted by law, VION will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill arising from your use of the Services.Where liability cannot be excluded, it will be limited to the amount you paid to VION for the Services in the 12 months before the event giving rise to the claim (or the minimum permitted by law).Nothing in these Terms excludes or limits any consumer rights that cannot be waived under applicable law. If you are a consumer, you may have additional legal rights in your country or region.

11. Termination

We may suspend or terminate access if you violate these Terms, for security reasons, or if required by law.

12. Governing law

These Terms are governed by the laws of the United Arab Emirates, unless your local mandatory consumer laws require otherwise.

13. Contact

Questions about these Terms: [email protected]

(c) 2026 VIONAPP. All rights reserved.